AI implementation / remote, worldwide
We install the agent stack the world’s leading tech companies run on. Hardened, fitted to your tools, maintained so it stays safe.
Working agents inside your team’s chat, deployed on infrastructure you own. Built for teams of roughly 10 to 200 people without a dedicated platform engineer.
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01 / What it looks like
A request goes in. Agents sort it out.
#operations
scripted illustration
jessoperations
Who can chase the March invoices that are still unpaid?
dispatchagent
On it. ledger is checking payment status for March. scribe is standing by for drafts.
ledgeragent
Three March invoices are unpaid, £11,420 in total. The oldest is 47 days overdue. Details are in the thread.
scribeagent
Reminder emails drafted for each invoice. Nothing sends without approval.
dispatchagent
Done. The drafts are in your review queue, jess.
Named and scoped
Each agent has a name, a job and access to only the tools that job needs.
Delegation in the open
dispatch hands the work to ledger and scribe in the channel, where everyone can see who is doing what.
Sign-off stays human
Drafts wait in a review queue. Nothing sends on its own.
02 / The work
Work agents take on from day one.
Every item here maps to an integration on the menu. If the work runs through your chat or your CRM, an agent can take the first pass and hand you the decision.
- 01Chasing unpaid invoices in Xero or QuickBooks
- 02Triaging the Zendesk or Freshdesk queue before anyone opens it
- 03Drafting follow-ups from your HubSpot or Pipedrive pipeline
- 04Watching a shared inbox and drafting the replies
- 05Producing the Monday numbers before the Monday meeting
- 06Answering calls through a voice agent front end
03 / How it works
From first call to steady state.
A
Install
We deploy a hardened agent stack into your team's chat and your tools, on a cloud account or VPS you own. Fixed price and fixed scope, with training included.
B
Adapt
We fit the agents to how your team actually works. Every customisation is built as skills, plugins and MCP servers on an unmodified framework core, so nothing breaks when the framework moves on.
C
Maintain
Under retainer, your deployment stays pinned to stable versions and updates reach you only after they pass our staging. You get 24/7 agent-assisted support with a guaranteed response within 24 hours.
04 / Safety
Hardened is not a feature. It is the job.
Hardened by default
Hardened means least privilege: agents get access to the tools their job needs and nothing else, and actions with consequences wait for human sign-off. We refuse outright to run any deployment in a dangerous-equivalent posture, at any price.
Your infrastructure
Deployment is always on infrastructure you own: your cloud account or a VPS you purchase. We never host your agents.
Credentials stay with you
Your credentials never leave your environment, during install or after handover.
Signed handover
Every deployment ends with a signed handover document recording the security posture you chose and what it covers.
Agentic systems carry residual risk. We put the posture in writing, you sign it, and you always know exactly what your deployment will and will not do.
We are the first customer.
Optaimi runs on its own deployment. The pipeline that keeps client versions current and the support desk that answers tickets are agents we installed and hardened ourselves. They run the same way yours will.
05 / The stack
Current implementations, not the product.
QM and Buzz for team deployments. OpenClaw and Hermes for solo operators. We deploy all four, with more available on request including fully bespoke builds.
Frameworks change. The service outlives any single tool: every customisation is built on an unmodified core, never a fork, and framework migration sits on the add-on menu. See how installs work.
06 / Retainers
Installed once. Maintained monthly.
An install gets you a working deployment. A retainer keeps it patched and pinned as everything around it changes.
Maintain
£295/mo
Staging-tested updates and version pinning, with ticket support.
Operate
£595/mo
Everything in Maintain, plus monitoring and a monthly review.
Partner
£1,250/mo
Everything in Operate, plus two days of bespoke work each month.